Business Systems Analyst - Technology and Digital Transformation
Business Systems Analyst - Technology and Digital Transformation
Facilitates the adoption of DevOps (plan, develop/configure, deliver, operate) to enable continuous delivery of business value to the CRD organization.
Req ID: 1808
Division: Technology and Digital Transformation
Regular/ Auxiliary: Regular
Pay Grade: CAN/05/02/J19
Rate of Pay: $55.31 - $62.61 per hour
Hours of Work: 70 hours bi-weekly
Posting Date: March 23, 2026
Closing Date: April 26, 2026
Key Duties & Responsibilities
- Facilitates the adoption of DevOps (plan, develop/configure, deliver, operate) to enable continuous delivery of business value to the organization
- Leverages SaaS and PaaS methodologies to ensure the right solutions are delivered as efficiently and as scalable as possible
- Collaborates with business units to understand their business needs and to define functional requirements and creates technical designs to support the organization's strategy and goals
- Understands and utilizes business information to manage everyday operations and generates innovative solutions to approach business and technical challenges, analyzes the strengths and weaknesses of alternatives and provides recommendations
- Validates or challenges existing business processes and identifies areas for improvements through business process and technical standardization
- Facilitates business requirements analysis and technical design work sessions including creating business presentations, communications, and documentation to help achieve organizational goals
- Creates Business Requirements Documents and use cases to define business needs, project scope and objectives and provides resource estimates for preparation of business case and project costing
- Leads technical system design in the development and/or configuration of the business application portfolio and integration points
- Coordinates internal resources and consulting services for the execution of projects
- Prepares and delivers system demonstrations to stakeholders to validate business approach
- Establishes and maintains relationships with Microsoft, external vendors and consulting firms to obtain additional insights, approaches and solutions to various business requirements
- Follows all defined technology standards and processes and provides input for improvements as required and/or identified
- Performs risk management, as outlined in the Project Charter and/or risk register to minimize project risks
- Utilizes project management practices to track project performance, specifically to analyse the successful completion of short and long term goals provides regular project status reports to management and stakeholders
- Prepares Changement Management documentation for changes to the project scope, project schedule and project costs using appropriate verification techniques
- Develops test plans and performs testing to ensure adequate testing of system configuaration and integration across business systems portfolio
- Provides expertise to train and support groups as appropriate before system go-lives
- Trains and/or mentors other team members, and peers as appropriate
- Uses an effective interpersonal style to build, inspire, and sustain a cohesive team by focusing the team on its mission and importance of the role to organizational success
- Remains current with developments in the Microsoft ecosystem and related mobile technologies, including releases and enhancements/new functionality
- Follows all policies, procedures and standards of the CRD
- Performs other related duties as required
Key Skills & Abilities
- Excellent communication (verbal and written), interpersonal and customer service skills.
- Thorough knowledge and experience configuring and supporting SaaS and PaaS systems.
- Considerable experience in developing and/or configuring a wide range of applications for the browser environment.
- Thorough knowledge of application development standards, systems development life cycle and the Microsoft Windows operating systems, standard application development troubleshooting techniques and IT methodologies and procedures.
- Considerable experience designing systems for operation in an enterprise relational database environment utilizing Microsoft SQL Server.
- Strong operational and project management skills; must be results focused and team oriented.
- Considerable experience working within an Enterprise Architecture, where systems and data have many inter-relationships and dependencies and an understanding of the critical nature of these relationships.
- Considerable experience in information technology systems design and development methodologies as related to the systems development lifecycle.
- Thorough knowledge of current trends in DevOps and enterprise business systems.
- Strong analytical and problem solving skills.
- Strong ability to liaise with internal stakeholders and partners to understand and document business requirements.
- Considerable experience overseeing teams of consultants focused on multiple simultaneous projects.
- Strong ability to work effectively in a team environment and individually with minimal supervision.
- Strong leadership skills to provide advice and guidance to team members and end users.
- Considerable experience with business process re-engineering.
- Advanced MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
- Advanced proficiency and experience with Microsoft Project.
- Advanced proficiency and experience with Microsoft Visio.
- Strong organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.
Qualifications
- Degree in a related discipline
- A minimum of 6 years' directly related experience
- An equivalent combination of education and experience
- Certifications
- Valid BC Driver's Licence
Additional Info
Job Type : Full-Time
Location : Victoria, BC
Experience Level : Intermediate Level
Salary range : $55.31- $62.61 per hour
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